Privacy Policy.

Last updated: June 2026

RENU respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how RENU Marketing Pty Ltd, trading as RENU (“RENU”, “we”, “us” or “our”), collects, uses, stores and discloses personal information through renumarketing.com.au, our communications and the delivery of our services.

1. Personal information we collect

The personal information we collect may include:

  • your name, email address, telephone number and organisation;

  • information you provide through an enquiry, contact form or consultation;

  • information relating to a potential or current project;

  • correspondence and communications with us;

  • newsletter or marketing preferences;

  • website usage information, such as your IP address, browser, device and pages visited; and

  • any other information you voluntarily provide.

Please do not submit confidential, commercially sensitive or sensitive personal information through the website unless we have agreed that it is appropriate to do so.

2. How we collect personal information

We may collect personal information when you:

  • submit a form through our website;

  • contact us by email, telephone, social media or another channel;

  • subscribe to receive news or marketing communications;

  • engage us, or enquire about engaging us, to provide services;

  • attend a meeting, event or consultation; or

  • browse or interact with our website.

Some technical and usage information may be collected automatically through cookies, analytics and similar technologies.

3. Why we collect and use personal information

We may collect and use personal information to:

  • respond to enquiries and communicate with you;

  • assess potential projects and client engagements;

  • prepare proposals, provide services and manage client relationships;

  • administer and improve our website, services and client experience;

  • understand how visitors use our website;

  • maintain business and administrative records;

  • protect our website, business and users;

  • meet legal, regulatory and professional obligations; and

  • send updates or marketing communications where you have consented or where otherwise permitted by law.

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided or contacting us directly.

4. Cookies and website analytics

Our website is hosted by Squarespace. Squarespace may collect information about visitors, including browser, network, device, IP address and website activity, to operate, secure and improve the website.

We may also use Squarespace Analytics and other analytics or embedded services to understand website traffic and engagement.

Cookies are small data files stored on your device. They may be used for essential website functionality, security, preferences, analytics and, where enabled, marketing.

You can manage non-essential cookie preferences through our cookie banner and may also control cookies through your browser settings. Disabling certain cookies may affect how the website functions.

For more information about how Squarespace handles information, please refer to Squarespace’s own privacy and cookie policies.

5. Disclosure to third parties

We may disclose personal information to trusted third parties where reasonably necessary to operate our business or provide services, including:

  • Squarespace and website service providers;

  • email, file-storage, cloud and communications providers;

  • analytics and technology providers;

  • professional advisers, contractors and creative or project partners;

  • payment, accounting and administrative providers;

  • government authorities, regulators or other parties where required by law; and

  • another party involved in a business restructure, sale or transfer.

We do not sell or trade personal information.

Where we engage third-party providers, their handling of personal information may also be governed by their own terms and privacy policies.

6. Overseas storage and disclosure

Some service providers we use may store or process information outside Australia.

The countries in which information may be processed will depend on the providers and services being used and may include Australia.

By using our website or providing information to us, you acknowledge that information may be processed by service providers located outside Australia, subject to applicable privacy requirements.

7. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Information may be stored through secure digital systems, cloud platforms, email accounts and business records. However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records or to meet legal and professional obligations.

8. Access and correction

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

To make a request, contact us using the details below. We may need to verify your identity before responding. In some circumstances, access may be limited or refused where permitted by law.

9. Privacy enquiries and complaints

For privacy enquiries, requests or complaints, please contact:

RENU
Contact: Laura Calabrese
Email: laura@renumarketing.com.au

We will review privacy complaints and aim to respond within a reasonable period. Where applicable, you may also contact the Office of the Australian Information Commissioner.

10. Third-party links

Our website may contain links to third-party websites, platforms or social media services. We are not responsible for the privacy practices, security or content of those external services.

You should review the privacy policy of any third-party website you visit.

11. Children’s privacy

Our website and services are intended for business and professional audiences and are not directed to children.

We do not knowingly collect personal information from children through the website.

12. Changes to this policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, service providers or legal obligations.

The current version will be published on this page with its effective date.

Disclaimer.

Last updated: June 2026

The information provided on this website is published by RENU Marketing Pty Ltd, trading as RENU, for general informational and promotional purposes.

General information only

The content on this website does not constitute professional, legal, financial or other specialist advice.

Although we aim to provide information that is useful and current, it has not been prepared with regard to any particular person’s objectives, circumstances or requirements. You should obtain appropriate advice before acting or relying on website content.

No guarantee of results

Any examples, observations, case studies, testimonials or references to previous work are provided for illustrative purposes only.

Marketing, brand, communications and commercial outcomes depend on many factors outside our control. RENU does not guarantee any specific outcome, level of performance, business result, audience response or financial return.

Accuracy and availability

We take reasonable care when preparing website content. However, to the extent permitted by law, we do not warrant that the content is complete, accurate, current, suitable or free from error.

Website content may be changed, removed or updated at any time without notice.

We do not guarantee that the website will always be available, uninterrupted, secure or free from viruses, errors or other harmful components.

Intellectual property

Unless otherwise stated, the content and materials on this website—including text, branding, graphics, concepts, images, layouts and design elements—are owned by or licensed to RENU and are protected by applicable intellectual-property laws.

You may view and use the website for personal or internal business reference. You must not reproduce, distribute, adapt, publish, commercially exploit or otherwise use website content without prior written permission.

Any third-party trademarks, images or materials remain the property of their respective owners.

Portfolio and project content

Project examples, brand names, images and other portfolio materials may be displayed with permission or under an applicable licence.

The inclusion of a client, collaborator or project does not necessarily indicate an ongoing relationship, endorsement or partnership unless expressly stated.

Confidential or commercially sensitive project information is not intentionally disclosed.

External links

This website may contain links to external websites or third-party platforms. These links are provided for convenience only.

RENU does not control and is not responsible for the availability, accuracy, security, privacy practices or content of external websites. A link does not necessarily indicate endorsement or approval.

Limitation of liability

To the maximum extent permitted by law, RENU excludes liability for loss, damage, cost or expense arising from:

  • use of or reliance on this website or its content;

  • inability to access or use the website;

  • errors, omissions or interruptions;

  • third-party websites, services or content; or

  • viruses, security incidents or other technological issues.

Nothing in this disclaimer excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded under applicable Australian law.

Enquiries and engagements

Submitting an enquiry or communicating with RENU does not create a consultant–client relationship.

An engagement begins only when its scope, terms, fees and responsibilities have been agreed in writing by the relevant parties.

Governing law

This website and disclaimer are governed by the laws of South Australia, Australia.

Any dispute relating to this website will be subject to the jurisdiction of the courts of that State or Territory.